No Show Policy

Cancellation / No Show Policy for Doctor Appointment

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment.

Conversely, the situation may arise where another patient fails to cancel and we are unable to scheduled you for a visit, due to a seemingly “full” appointment book.

If you schedule changes and you cannot keep your appointment, please contact the office so we may reschedule you, and accommodate those patients who are waiting for an appointment.

If an appointment is not cancelled by 12:00 pm the day before the appointment (or by 12:00 pm on Friday if the appointment is on Monday), you will be charged a forty dollar ($40) “no-show” fee. This will not be covered by your insurance company.

Repeated missed appointments may result in our practice deciding to terminate its relationship with you. We will offer 30 days of emergent care only and transfer medical records when you find a new physician.

Cancellation / No Show Policy for Surgery

Due to the large block of time needed for surgery, last minute cancellations can cause problems and added expenses for the office.

If surgery is not cancelled at least 7 days in advance, you will be charged a one-hundred dollar ($100) fee. This is not covered by your insurance company.

  • American Academy of Orthopedic Surgeon
  • California Orthopedic Association
  • Western Orthopedic Association
  • American Medical Association
  • American Society for Surgery of the Hand
  • North American Spine Society
  • American Orthopedic Society for Sports Medicine
  • Methodist Hospital of Southern California
  • San Gabriel Valley Medical Center
  • Garfield Medical Center
  • Alhambra Hospital Medical Center